Frequently Asked Questions
About Dzeus Health
Dzeus Health* is a telemedicine platform that allows you to have a medical consultation, receive your prescription and your medications, all from the comfort and privacy of your home.
*
Dzeus Health does not replace your primary doctor. It is highly recommended to have a physical exam every year.
First, complete an online questionnaire to let us know your health history and personal preferences. From this point on, our team of professionals will evaluate your medical history in a consultation to find out the best treatment for you. Dzeus will send your prescription directly to your home.
For any questions, you can contact us by calling 1-888-44-Dzeus or texting (787) 333-0770 from Monday through Friday from 8:00 AM to 5:00 PM. For more information, follow us on social media.
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Your information is safe with us. We are HIPAA compliant and have certified physicians that will take care of you.
For more information, read our Privacy and Terms.
Before the telehealth consultation, you need to submit:
- Full name
- Date of birth
- Biological gender
- Picture of yourself (that matches your identification)
- Identification (photo of your driver's license or passport)
- Phone number
Telehealth
Dzeus Health has a team of physicians, pharmacists, nurse practitioners, among other professionals who have been working in the health sector for years. It also has a team of software engineers and programmers that combine technology and medicine to provide a wellness service for your convenience.
Yes! With a prescription from a certified physician you can legally buy medicines online. Dzeus Health has a team of physicians and pharmacists that can prescribe the best treatment for you.
After finishing the questionnaire, the practitioner evaluates your case and determines the best way to contact you. The consultation can be done via messaging, phone call, or video conference.
No! Dzeus Health physicians will write you a prescription, if necessary, after the online consultation.
Yes! Dzeus Health is a pharmacy in Puerto Rico with great prices and prescription drug packages shipped directly to your home. If you do not want to obtain the treatment directly from us, you can request your prescription.
Please call 9-1-1 in case of an emergency!
Services
Medical consultations start at $25. However, a Psychological Therapy consultation will cost $45.
The minimum age to have a consultation in Dzeus Health is 21. Make sure your legal name and date of birth are correct. If they do not match with your identification, we will not be able to assist you.
The cost of medications depends on the treatment. You can see the prices of the medications offered by Dzeus Health at the following pages:
At the moment, consultations and treatments at Dzeus Health are not covered by insurance.
Shipping
Shipping costs can start as low as $3.95, but there are times when we have offers that may include free shipping.
When your medication is shipped, we automatically send you an email with the tracking number, so you can see where your order is. On average, the order is received within 4-5 days after the consultation.
Contact us by email at support@dzeus.com or call us at (787) 333-0770 if you think we have made a mistake with your prescription. We will evaluate your case and take the corresponding measures to provide you a better service.
Erectile Dysfunction
Erectile dysfunction is the inability to have a firm erection to have sex. Most men experience this sexual problem in various circumstances.
Erection is caused by increased blood flow to the penis. This flow can be affected because of physical problems, emotional issues, or both. Erectile dysfunction is the most common sexual problem as men age. Finding the reason is the first step for treating the dysfunction.
The most common causes are:
- Diabetes
- Depression
- High blood pressure
- Anxiety
- High cholesterol
- Certain medications
- Obesity
- Smoking
There are different treatments for ED, that's why it's important to be evaluated by a healthcare professional. At Dzeus we work with our medical advisors to offer you a telemedicine consultation to determine the best treatment.
Dzeus provides medications known as PDE-5 inhibitor that are used in men to treat erectile dysfunction. There are different types of inhibitors depending on the patient's need. The ones offered by Dzeus are:
- Sildenafil
- Tadalafil
Yes! Dzeus offers Sildenafil and Tadalafil to treat erectile dysfunction, both medications need a physician's authorization.
Tadalafil can be taken as needed or it can also be taken daily depending on your prescription. Tadalafil lasts much longer compared to Sildenafil. Tadalafil can last up to 36 hours and Sildenafil only lasts around 4 to 6 hours.
Follow all directions on your prescription label and read the medication guides. Use the medicine exactly as directed. Take it only as needed, 30 minutes to an hour before sexual activity, but no more than once a day. You may take it up to 4 hours before sexual activity.
Common side effects may include:
- Headache
- Hot flashes
- Nosebleeds
- Upset stomach
- Heartburn
- Stuffy nose
- Muscle pain
This list is not complete and other side effects may occur. Call your physician for medical advice about side effects. You may report side effects by calling the FDA at 1-800-FDA-1088.
Get emergency medical help if Sildenafil or Tadalafil makes you have signs of an allergic reaction:
- Hives
- Difficulty breathing
- Swelling of the face, lips, tongue, or throat
No, the medication only helps you once you are sexually aroused or stimulated, this process is necessary to have an erection.
It is not recommended. Drinking while taking erectile dysfunction medication increases the risk of side effects.
Sildenafil can cause temporary blue vision if taken with food. In contrast, Tadalafil can be taken with food and is less likely to cause blue vision.
You should not be taking erectile dysfunction medication more than once per day.
Since it is used when needed, you are not likely to miss a dose.
Premature Ejaculation
Premature ejaculation occurs when a man ejaculates earlier than desired. On average it is categorized when it occurs before or shortly after a minute of having sex. This can be a frustrating experience for the sexual lives of men and their sexual partner. Premature ejaculation can be the consequence of physical problems, emotional issues, or both.
Premature ejaculation can be the consequence of physical problems, emotional issues, or both. Finding the reason is the first step for treating premature ejaculation.
The most common causes are:
- Erectile dysfunction diagnosis
- Hormonal problems
- Low serotonin or dopamine levels
- Anxiety
- Stress
- Depression
Yes! Depending on the cause, there are options to treat premature ejaculation. Some of these treatments are behavioral therapy, over the counter drugs, or prescription drugs. Usually, a combination of these treatments is used.
Dzeus Health provides a prescription medication that can be used to treat premature ejaculation in men.
Herpes Labialis
Herpes labialis is a frequent infection that affects the lips area. It is caused by a very contagious virus called herpes simplex virus (HSV). Some people do not have any symptoms. Conversely, others develop blisters on or around the lips.
Some of the symptoms of herpes labialis are:
- Blisters on the lip
- Mouth ulcers
- Headache
- Sore throat
- Throat inflammation
- High body temperatures
- Dehydration
Yes! Herpes labialis is contagious, it often spreads by kissing, sharing a drinking glass, oral sex, or any other contact with the mouth.
Yes! Call a physician if you have some of the symptoms or if you can't swallow fluids.
Yes! The physician can diagnose herpes labialis just by looking at the infected area.
No, but it can be treated. There are treatments to control the outbreaks of herpes labialis. Prescription medications make the sores heal faster and prevent them from appearing in the future.
Yes! Herpes labialis medications require a physician's authorization to be provided.
Common side effects may include:
- Nosebleeds
- Vomiting
- Headache
- Weakness
- Abdominal pain
- Rapid heartbeat
- Mouth pain
- Hot flashes
This list is not complete and other side effects may occur. Call your physician for medical advice about side effects. You may report side effects by calling FDA at 1-800-FDA-1088.
Anxiety
Anxiety is a feeling of fear or worry in response to a stressful event. It is normal to feel anxious at times, but when it becomes a constant behavior it can affect your daily life. There are different types of anxiety and symptoms. It is recommended that you go to a professional if you feel that your mental health is being affected.
Some of the symptoms of anxiety are:
- Rapid heartbeat
- Feeling restless
- Being afraid or worried all the time
- Difficulty concentrating
- Having sleep problems
- Difficulty controling feelings of worry
This may vary depending on the person. Anxiety can be treated with psychotherapy, medications or both. It is important to speak with a physician for diagnosis and treatment.
Yes! Dzeus Health physicians use the same medical procedures to diagnose anxiety as all other physicians. The only difference is that you can be diagnosed from the comfort of your own home without having to wait in a doctor’s office.
- Buspirone
Common side effects may include:
- Headache
- Drowsiness
- Sleep problems
- Nausea
- Upset stomach
- Feeling nervous
This list is not complete and other side effects may occur. Call your physician for medical advice about side effects. You may report side effects by calling the FDA at 1-800-FDA-1088.
Depression
Depression is a mental disorder that is related to feelings of sadness or loss of interest in daily life. It is normal to feel this way sometimes, but it is worrisome when it lasts for long periods. There are different types of depression and symptoms, it is recommended that you go to a professional if you feel that your mental health is being affected.
Some of the symptoms of depression are:
- Changes in appetite or increased cravings for food
- Changes in sleeping patterns
- Loss of energy
- Restlessness or irritability
- Difficulty thinking, concentrating, or making decisions
- Recurrent thoughts of death or attempts of suicide
- Unexplained physical problems
This may vary depending on the person. Depression can be treated with psychotherapy, medications or both. It is important to speak with a physician for diagnosis and treatment.
It is believed that depression in women is more common due to biological differences such as reproduction, hormones, genetics and other factors. Social circumstances can also contribute to depression, such as work and family responsibilities, the role of women, increased sexual abuse and poverty.
Yes! Dzeus physicians use the same medical procedures to diagnose depression as all other physicians. The only difference is that you can be diagnosed from the comfort of your own home without having to wait in a doctor’s office.
- Bupropion XL
- Sertraline
- Fluoxetine
- Citalopram
- Buspirone
Common side effects may include:
- Headache
- Drowsiness
- Sleep problems
- Insomnia
- Nausea
- Upset stomach
- Feeling nervous
- Increased anxiety
- Sexual problems
This list is not complete and other side effects may occur. Call your physician for medical advice about side effects. You may report side effects by calling the FDA at 1-800-FDA-1088.
Psychological Therapy
Psychological therapy is a general term for the treatment of mental health disorders that involves talking with a psychiatrist, psychologist or other type of mental health professional.
- Anxiety disorders
- Mood disorders
- Addictions
- Eating disorders
- Personality disorders
- Schizophrenia